🔁 RETURN & REPLACEMENT POLICY

Zingalala

We offer a Replacement Only policy to ensure product quality and customer satisfaction.

Replacement Eligibility

Replacement is applicable only if:

• Product is damaged

• Product received is wrong

• Items are missing

Replacement Window

• Replacement request must be raised within 7 days of delivery

Proof Required (Photos Only)

• Clear photos of the product and packaging are required

• Photos should clearly show the issue (damage, wrong item, or missing items)

• Requests without proper photos may not be approved

Non-Eligible Cases

Replacement will not be provided if:

• Damage is caused after use

• Minor color/design variations (due to screen difference)

• Incorrect order placed by the customer

How to Request Replacement

Email us at harshallpatil0019@gmail.com with:

• Order ID

• Issue details

• Clear photos of the product and packaging

 

REFUND POLICY

Zingalala

Refunds are applicable only if replacement is not possible.

Refund Method

• Refunds are processed to the original payment method

Refund Time

• Refunds are completed within 7–10 working days after approval

⚠️ Cash on Delivery (COD) orders:
Refunds for COD orders will be processed via bank transfer or UPI after verification.